Reviews
348
Main StreetKings Park, New York 11754
(631) 269-6578
- 2 weeks agoI originally ordered new phones on ƹƵapp website to be picked up At the Kings Park store. I ordered a color that was out of stock Long story short, ƹƵapp online could not help me with Canceling the order. so I went to the store and Ron was fabulous!!! Got me the phone and set me up with ... Read MoreI originally ordered new phones on ƹƵapp website to be picked up At the Kings Park store. I ordered a color that was out of stock Long story short, ƹƵapp online could not help me with Canceling the order. so I went to the store and Ron was fabulous!!! Got me the phone and set me up with no problems at all!!! I’ve never had such a great experience at any other ƹƵapp store!! Excellent customer service!!! Fast, helpful and friendly!! Definitely my new ƹƵapp store!!! Read Less
- 2 months ago5Excellent experience with Kevin today. Very knowledgeable and worked hard to get me the best deal. I also heard the other guy, Joshua i believe , working with a customer and he was so sweet and polite. Great store!
- 3 months agoI visited the ƹƵapp location in Kings Park after my beloved phone drowned in a pool. Kevin assisted me, providing outstanding service. Most of all, Kevin was patient, an attribute that is less prevalent today but vital to the overall customer service experience. Thank you Kevin and ƹƵapp manage... Read MoreI visited the ƹƵapp location in Kings Park after my beloved phone drowned in a pool. Kevin assisted me, providing outstanding service. Most of all, Kevin was patient, an attribute that is less prevalent today but vital to the overall customer service experience. Thank you Kevin and ƹƵapp management for hiring an employee who simply gets it. ☺️ Read Less
- 7 months agoMy daughter and I had an amazing customer service experience. Five stars for Ron that was the sales person that help us with all the questions and concerns I had. Ron helped us patiently. I highly recommend you'll. We switch from T-Mobile to ƹƵapp and got a great deal. THANK YOU VERY MUCH RON TO G... Read MoreMy daughter and I had an amazing customer service experience. Five stars for Ron that was the sales person that help us with all the questions and concerns I had. Ron helped us patiently. I highly recommend you'll. We switch from T-Mobile to ƹƵapp and got a great deal. THANK YOU VERY MUCH RON TO GO ABOVE AND BEYOND. We are extremely happy with our new two iPhone. Read Less
- 5 months ago5I recently purchased a phone from ƹƵapp and I couldn't be happier with my experience! Customer service was top-notch – they were knowledgeable responsive and honest. Overall, I highly recommend ƹƵapp in Kings Park for anyone in the market looking for cellular service ! Much thanks to Mah, Ro... Read MoreI recently purchased a phone from ƹƵapp and I couldn't be happier with my experience! Customer service was top-notch – they were knowledgeable responsive and honest. Overall, I highly recommend ƹƵapp in Kings Park for anyone in the market looking for cellular service ! Much thanks to Mah, Ron and Kevin 😊 Read Less
335
West Park AvenueLong Beach, New York 11561
(516) 431-3244
- 3 weeks agoBoth of the gentleman (Bryan & Nico) who helped me at the Long Beach NY store today were amazing. They were friendly, knowledgeable, efficient and patient. They greeted other customers that came in with gracious familiarity & easily multi-tasked to start helping them while continuing to help me. Gre... Read MoreBoth of the gentleman (Bryan & Nico) who helped me at the Long Beach NY store today were amazing. They were friendly, knowledgeable, efficient and patient. They greeted other customers that came in with gracious familiarity & easily multi-tasked to start helping them while continuing to help me. Great customer service and support! Read Less
- 3 months agoNiko is patient and super helpful. Each time I have needed his expertise he has done all he can to smoothly get my needed inquires and services met. He is knowledgeable and handles all with professionalism that I appreciate. Cordial and honest with me!
- 5 months agoAlex was great. He was very patient and helpful explaining how to use the phone to my 90 year old aunt. He was personable and pleasant answering all of her questions no matter how basic they were. It made the experience enjoyable for everyone.
- 4 months agoBryan made my dreaded visit to ƹƵapp, excellent, and left me with a renewed sense of happiness about visiting a store. Three days later, I have a new phone, replacing a failing one, with all apps, photo albums, contacts, etc. Bryan listened to me without pushing something I did not want. He is a... Read MoreBryan made my dreaded visit to ƹƵapp, excellent, and left me with a renewed sense of happiness about visiting a store. Three days later, I have a new phone, replacing a failing one, with all apps, photo albums, contacts, etc. Bryan listened to me without pushing something I did not want. He is a very good salesman. Read Less
- 4 months agoBryan was outstanding and from beginning to end made sure I left with a new phone perfectly intact. I couldn’t have asked for a better experience. He is a gem as is Nico and the Long Beach ƹƵapp.
504
Old Country RoadRiverhead, New York 11901
(631) 905-9514
- 3 weeks agoKevin and Ken were both very helpful from start to finish. We had an issue when turning one of the phones back in and Kevin patiently spent the time (over 2 hours) getting it resolved. Great store and staff!
- 2 months agoI spent over two (2) plus hours on the phone with multiple representatives who couldn’t activate my new phone. Jordan was kind, friendly, and helpful. He quickly answered my questions and activated my phone. I was in and out of the store within 15 minutes. The entire team was exceptional.
- 2 months agoKeneth did an excellent job. He explained everything to me. He was very polite, experienced and helpful with anything that did an excellent job. He explained everything to me. He was very polite, experienced and helpful with anything that I had questions with. I will highly recommended him to everyo... Read MoreKeneth did an excellent job. He explained everything to me. He was very polite, experienced and helpful with anything that did an excellent job. He explained everything to me. He was very polite, experienced and helpful with anything that I had questions with. I will highly recommended him to everyone else. Read Less
- 4 months agoGerman is hands down the BEST salesman we’ve dealt with. He made the experience quick, easy, and painless. Phones nowadays are so expensive but German does everything in his power to make sure you’re getting the best bang for your buck. For as long as German works here - we’ll keep coming back... Read MoreGerman is hands down the BEST salesman we’ve dealt with. He made the experience quick, easy, and painless. Phones nowadays are so expensive but German does everything in his power to make sure you’re getting the best bang for your buck. For as long as German works here - we’ll keep coming back!!! Read Less
568
Passaic AvenueWest Caldwell, New Jersey 07006
(973) 226-2592
- 3 weeks agoDaniel was very kind and patient. He helped me with all of my concerns. I highly recommended anyone who is looking to get great service to ask for Danny. Excellent customer service.
- a month agoHad a great experience at the West Caldwell store. Chris really helped me and went through my bill and showed me ways to lower it. He was not pushy at all. I told him I needed a new phone and he didn’t use any slick sales techniques. I appreciated that and told him I would like a new phone. He al... Read MoreHad a great experience at the West Caldwell store. Chris really helped me and went through my bill and showed me ways to lower it. He was not pushy at all. I told him I needed a new phone and he didn’t use any slick sales techniques. I appreciated that and told him I would like a new phone. He also sent me follow up texts to make sure everything was ok. Read Less
- 3 months agoWent in to exchange my phone and the people there were super accommodating, quick and so nice. Chris was great to work with and made the process so easy! He was able to get us in and out and answer all of our questions/concerns.
- 2 months agoChris was amazing and made the process smooth and seamless of not only changing carriers as well as changing devices. Not only was everyone in the shop, courteous and efficient, but they really seemed to have a genuine knowledge of the phones, plans, and what would suit everyone’s needs.My daugh... Read MoreChris was amazing and made the process smooth and seamless of not only changing carriers as well as changing devices. Not only was everyone in the shop, courteous and efficient, but they really seemed to have a genuine knowledge of the phones, plans, and what would suit everyone’s needs.My daughter and I are extremely happy with our change to ƹƵapp as well as our devices today Read Less
- a month agoSo lucky to have a great local ƹƵapp store! The staff were all super knowledgeable and friendly. Even during the holiday rush everybody was attended to quickly. Highly recommend!