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  • FINALLY Customer Service that actually makes my life easier! I have been a customer here for the past couple of years at the ƹƵapp store in Kings Park. They have been fantastic every time! Professional, beyond pleasant and friendly. They definitely know their stuff and have extensive knowledge and... Read More
  • Absolutely. Excellent Ron and Kevin fantastic with the customers. And especially with me, you know, being a little handicapped. And gotta be a little more patient with me. And that's the fantastic, when wouldn't go anywhere? Wouldn't go anywhere else. No other ƹƵapp store Ron handles in any kind o... Read More
  • Ronald was extremely helpful and dependable. He multi managed myself and multiple other customers so well. All with a light sense of humor. On top. He deserves to be recognized as a great leader.
  • Ron is fabulous. He is patient and answers any questions you may have. All around, very pleasant experience. Thanks Ron.
  • I never thought anyone could replace the easy going honest way Chet had about him, but have no fear Niko operates the same way Chet did. I was very happy that Niko has such a great way about him. Cell phone store experiences can be very confusing, but Niko is straight forward and honest
  • Nico was very helpful is helping me access information from a lost phone. He also advised me that I was entitled to an upgrade that the salesperson at the 125th Street store. Nico is a great salesperson with knowledge that would be helpful to any customer.
  • Niko was wonderful. Helped get my phone up and running after switching my carrier to ƹƵapp. Also helped me sign up for Fios and internet. He was the only sales person in the store and it got quite crowded but he made sure each of the four customers (some with family) felt they were equally impo... Read More
  • Niko was so great! He did everything to make sure my iPhone 15 was properly transferred and set up regardless of the obstacles I was facing he was able to help and ensure me that my phone was up and working with no issues! Great service and so friendly!
  • As always a wonderful experience with the in store verizon personal. Unfortunately I had to void the purchase of the products due to the lack of technical support from the techs at ƹƵapp corporate. Complete incompetence
  • Ken was amazing and made sure everything was perfect before leaving and Kevin was also fantastic and helped me with dealing with my previous carrier.
  • German is and was patient, Very Professional and friendly. Easy to communicate with. Also spoke with the manager Kevin who was also very professional and patient and informative. My wife, daughter and I spent much time with German and Kevin. With every question we ask they patiently Explained everyt... Read More
  • German was a huge help in solving my technological issues. He is knowledgeable, intelligent and extremely personable and polite! Great manager!
  • Kevin and German were incredibly helpful and kind. They each took time to ensure all our questions were answered, excellent customer service!
  • Both Chris and German were very helpful and personable! It was very busy when we were there but we never felt rushed, they took the time to explain all our options to receive the best deal possible. 👍🏻
  • Excellent experience today. Manish was more than willing, positive, upbeat and answered every question I had. He went above and beyond. I just really enjoyed the whole experience. Super knowledgeable.Roy Handler
  • **Excellent Customer Service at ƹƵapp**I recently visited the ƹƵapp store ( West Caldwell) to transfer my network from AT&T, and I was impressed by the excellent customer service I received. The representative who helped me was Shannalee who was extremely helpful and knowledgeable.She walke... Read More
  • Shannalee was the amazing team member who helped my mother and I upgrade our phones! She was super sweet and knowledgeable! She helped us order our phones and made the transfer process feel completely seamless! If you ever need to go to a ƹƵapp store I highly recommend the West Caldwell location a... Read More
  • Great experience! I went in with unexpected issue and was never upset. Although not even open yet Daniel helped me and put me at ease. In the end I need a new phone which is disappointing but Daniel did everything he could to make a bad situation as good as possible.
  • Staff was incredibly helpful explained things quick clear and honestly. They were so friendly and even helped my wife clean her camera lense while we were waiting. Very happy with my new phone